Effective date: 7 Aug 2025
Last Updated: 7 Aug 2025
Who we are
Welcome to The Sleep Concierge. Your privacy is important to us. This Privacy Policy explains how we collect, handle, and protect your information while using our app. By using The Sleep Concierge you agree to the practices outlined in this Privacy Policy.
1. Information We Collect
We only collect limited information necessary for the app’s functionality:
– User-Shared Data: Information users voluntarily share via the sleep coaching chat component. This data is used only to respond to user queries and is not stored.
– Device Data: Sleep and biometric data transferred from connected devices to recommend therapeutic sleep stories.
2. How Your Data Is Used
We use your data exclusively for the following purposes:
– To personalize sleep story recommendations specific to your sleep patterns.
– To respond to user queries in the chat facility.
We do not share your data with third parties or use it for analytics, advertising, or any unrelated purposes.
3. Data Storage and Security
– All health, fitness, and biometric data transferred from connected devices are stored locally on your device, not on external servers.
– Data shared via chat for sleep coaching is not stored permanently.
– We use encryption and other modern security measures to safeguard your data from unauthorized access.
You can opt out at any time by not creating an account or avoiding features that require data input.
4. Permissions Required
To provide the best user experience, the app requires permissions to access:
– Sleep and biometric data from devices you choose to connect to.
These permissions are used solely for functionality and are explained clearly in-app when requested.
We do not collect location data or use any sensitive system features beyond those needed for device integration.
5. User Rights
As part of our commitment to protecting your privacy:
– You can stop using features that collect data at any time.
– You can reach us at info@thesleepconcierge.co.uk to raise concerns or ask questions about your data.
6. Compliance
We comply with the following privacy regulations:
– General Data Protection Regulation (GDPR): The app is built with a focus on user data rights, including transparency and consent.
– Adult-Focused Use: The app is designed for users aged 18 and above and is not marketed toward children.
In the event of changes to this Privacy Policy, users will be notified via a pop-up in the app.
7. No Third-Party Integration
The Sleep Concierge app does not use:
– Analytics tools (e.g., Google Analytics).
– Ad libraries or ad networks.
– Payment processing tools.
– Third-party SDKs or Apple tools such as “Sign in with Apple.”
8. Developer Information
If you have any questions regarding this Privacy Policy or need assistance with your data, please contact us:
Business Name: The Sleep Concierge
Contact Email: info@thesleepconcierge.co.uk
Business Address: 96 Harley Street, London W1G 7HY
8. Transparency & Appropriate Use of Permissions
We are committed to full transparency about how your data is used. Permissions are requested only when necessary and are explained in-app prior to their use.
The app does not use ads, and your data will never be sold or shared.
By using The Sleep Concierge, you consent to our Privacy Policy. If you have any concerns, reach out via info@thesleepconcierge.co.uk